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Capability 3 — White-Label + Multi-Tenancy

Resell AEO under your brand.

Full white-label override. Custom domain. Branded client portal. White-labeled PDFs and email templates. Multi-tenant architecture with per-client isolation, account-manager assignments, and scoped permissions.

Custom domain Branded portal White-labeled deliverables 50 client domains at Agency Unlimited at Enterprise
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The override scope

Full-stack override — not a logo swap.

White-label at AIVZ is full-stack. The agency's brand identity replaces AIVZ's across every customer-facing surface — the URL the client visits, the dashboard they log into, the deliverables they receive, and the notifications they get. Seven specific override surfaces.

1 — Custom domain hosting

The client visits a domain you own — aeo.your-agency.com. Full DNS configuration support; SSL provisioning automatic via Let's Encrypt or your existing wildcard certificate. The AIVZ.app domain doesn't appear in the standard workflow.

2 — Brand asset replacement

Logo, favicon, login page treatment, dashboard header, sidebar branding. Light + dark theme variants, primary brand color, secondary brand color, custom font, tagline. Every UI surface picks up the override automatically.

3 — Branded client portal

The client logs into a portal that shows your brand exclusively — your logo, your color treatment, your support contact, your help links. The methodology terminology stays canonical; everything else is yours.

4 — White-labeled PDF reports

Scan reports, regression alerts, weekly summaries, executive briefings render with your brand: custom letterhead, color scheme, executive-summary template, contact info in the footer, logo as the document watermark.

5 — White-labeled email templates

Notification emails sent from your domain ([email protected]) with your branding throughout. Custom-domain email sending uses SPF/DKIM/DMARC alignment.

6 — API responses through subdomain

API endpoints proxied through your subdomain — api.your-agency.com/v1/scans/.... The AIVZ-branded API URL doesn't appear in webhook payloads, error messages, or response bodies.

7 — JS embed for the agency's existing dashboard

For agencies running their own client dashboard (built in-house or with another platform), AIVZ ships a JS embed component that renders scan results, score history, and recommendation queues inside your dashboard. The embed inherits your dashboard's CSS context — no AIVZ branding on the embed surface unless you configure it.

A client onboarded through your white-labeled instance never sees AIVZ branding in the standard workflow. They see your brand at the URL level, the UI level, the deliverables level, the notification level, and the API level. AIVZ is the engine; your agency is the brand the client experiences.

The methodology-IP discipline

The methodology stays canonical. The brand wraps around it.

White-label override has a deliberate boundary: the methodology stays canonical. Tier names, layer names, confidence labels, and the AI Visibility Stack tier color tokens don't get overridden. This isn't a technical limitation — it's a methodology-IP decision rooted in the discipline that gives the score credibility in the first place.

The four AI Visibility Score tiers + colors
AI Authority
90 — 100
Authority
AI Extractable
70 — 89
Extractable
AI Readable
40 — 69
Readable
Invisible to AI
0 — 39

These tier names are part of the published methodology. The colors are too. They stay in place under white-label.

The three Stack layer names + colors
Layer 1
Access
Layer 2
Understanding
Layer 3
Extractability
The four confidence labels
Established Strongly Inferred Indirect-Correlated Emerging-Experimental

Every factor measurement carries one of these labels. They are part of the published methodology and don't get rewritten under white-label.

The 93-factor taxonomy + 9 categories

The factor names, the category structure, and the Stack layer mapping for each factor are canonical. White-label resellers don't rewrite factor names or rebrand the taxonomy — they deliver the canonical taxonomy under their own brand wrapper.

Under your white-label: A score of 78 displays as "AI Extractable" — the same tier name a client would see directly from AIVZ. The Stack breakdown shows "Access / Understanding / Extractability." A factor labeled "Strongly Inferred" displays that confidence label — not a custom rewrite. Your brand wraps the experience. The methodology stays the standard.

Client trust portability

This is what makes the score portable.

The methodology-IP discipline isn't a limitation imposed on white-label resellers — it's the feature that makes the white-label valuable. Three reasons the canonical methodology earns trust.

Reason 01

Same meaning everywhere

A client reading "AI Authority — 92" from your white-labeled report knows it means the same thing as "AI Authority — 92" from any other AIVZ provider. If clients hire a new agency in two years and that agency uses AIVZ, the historical scores port forward — same definition, same threshold, same method.

If every reseller renamed "AI Authority" to "Visibility Champion," the score would lose this portability. Methodology canonicality is what makes the score industry-standard rather than a private metric.

Reason 02

Cross-provider comparison is honest

Procurement teams comparing AEO vendors can compare AIVZ scores from different resellers directly — the methodology is the same, so the comparison is apples-to-apples. If white-label allowed methodology overrides, comparison would require methodology audits at every provider.

The discipline protects clients who switch agencies, evaluate multiple providers, or run AEO across a portfolio of brands with different agency relationships.

Reason 03

Methodology gets stronger over time

AIVZ refines the 93-factor taxonomy, the confidence labels, the per-platform scoring, and the Authority Rank engine continuously. Refinements ship to all instances simultaneously — including white-label resellers. Your clients benefit without you managing version upgrades.

If methodology were reseller-overridable, every white-label instance would fragment into a methodology fork. Updates wouldn't propagate. Quality would diverge.

You position your agency as the AEO partner — the operator who runs the work, manages the relationships, and delivers the reports. You don't position as the methodology author — that's AIVZ's role, and your clients benefit from the canonical-methodology trust posture. The agencies that thrive on AIVZ white-label are the ones that lean into the canonical methodology.

Per-client isolation

Multi-tenant architecture with hard data boundaries.

Every client gets a logically isolated workspace; agency admins manage many workspaces from a single agency-level interface; clients see only their own data. The isolation is enforced at the data layer, not just the UI layer.

Agency level
Northstar Agency · 23 active workspaces
workspace_01
Acme Health
AM: J. Park2.1k credits
workspace_02
Bayside Legal
AM: K. Lee800 credits
workspace_03
Vector Robotics
AM: J. Park4.4k credits

Cross-workspace data access is impossible by architecture, not just by permission.

Per-client isolation
  • Workspace data — scans, scores, recommendations, fix history, citation events. Per-workspace database scoping.
  • User accounts — client team members log into the workspace via your white-labeled portal.
  • Account-manager assignments — agency staff explicitly assigned per workspace.
  • Credit budgets — per-workspace scan credit allocation.
  • Custom configurations — schema templates, content style guides, brand-voice prompts.
  • Report templates — PDF and email templates customizable per workspace within your agency-level branding.
Agency-level capabilities
  • Workspace creation, configuration, deletion
  • Account-manager assignments across workspaces
  • Credit budget allocation and reallocation
  • Bulk scan operations across multiple workspaces
  • Aggregate dashboard views that respect per-client privacy
  • White-label override settings applied at agency level
  • Audit logs across all workspace activity
Role-based access — four roles per workspace
RoleCapabilities
Workspace OwnerFull workspace access including billing visibility (typically the client's primary contact).
Workspace AdminFull operational access; cannot modify billing or workspace settings reserved for the Owner (typically the agency account manager).
Workspace MemberRead scans and recommendations; cannot trigger fix execution or modify workspace settings (client's broader team).
Workspace ViewerView dashboards and reports; no operational actions (read-only stakeholders).
Application to live portal

From application to onboarded — typical timeline.

The white-label setup process runs through five stages, typically completing within one working week from application approval.

01

Application + approval

You submit the agency application. We respond within 1 business day with approval, clarification questions, or referral to Pro-tier if Agency-tier isn't the right fit.

1 business day
02

Kickoff call

Cover your client portfolio, current stack, white-label requirements, and the scope of the first onboarded client. Confirm approval; hand off to onboarding; schedule white-label setup session.

30 minutes
03

White-label setup session

Configure your custom domain (DNS records you provide), upload brand assets (logo variants, color tokens, font URL), set up SPF/DKIM/DMARC for email sending, configure PDF templates, set role-based access defaults. By end of session, your white-label instance is live at your domain.

~2 hours
04

First client onboarded

Bulk-import the first client's domains, assign account managers, set credit budgets, configure scheduled reports, run the first scan. End-to-end live within a working day.

~1 working day
05

Operational handoff

Your team takes over day-to-day operations. AIVZ provides Slack-based support during onboarding (first 30 days) plus standard ticket-based support thereafter.

Day-30 transition
Enterprise review surface

The architecture security teams ask about.

White-label at scale invites security review. Enterprise prospects and security-conscious agencies typically need to confirm specific architectural and compliance properties before approving the partnership.

Per-tenant segregation

Tenant ID enforced as query-time discriminator on all data access; cross-tenant queries blocked architecturally.

Encryption at rest + in transit

All stored data encrypted at rest. TLS 1.2+ for client traffic, white-label traffic, API traffic, inter-service traffic.

SSO / SAML

At Enterprise tier — integrate with Okta, Azure AD, Google Workspace, or other identity providers.

Audit logs

Across all workspace and agency-level operations — exportable for compliance reporting.

Backup + DR

Daily backups with documented recovery time and recovery point objectives; details available under NDA.

Granular access control

Permission scoping at agency-, workspace-, and role-level.

Data residency

Enterprise tier supports specified-region data residency for GDPR and regional compliance.

Compliance posture

SOC 2 Type II audit visible at /trust. GDPR-compliant data handling. Sub-processor inventory disclosed.

Full security and compliance inventory
What's available where

White-label scope by tier.

CapabilityFreeProAgencyEnterprise
Custom domain hosting
Brand asset replacement
Branded client portal
White-labeled PDF reports
White-labeled email templates
API subdomain proxy
JS embed component
Multi-tenant workspaces50 client domainsUnlimited
Account-manager assignments
Credit budget allocation
Role-based access control
Bulk client onboarding
Aggregate agency dashboards
SSO / SAML
Specified-region data residency
Dedicated CSM
Custom SLA
Ready when you are

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We respond within 1 business day; setup takes one working session; first client onboarded within a working week.

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Product · White-Label